Please click on a section below to find our frequently asked questions. Click on a question to find out the answer.
Ordering & Payment
Yes. Payments can be accepted via Paypal or direct bank deposit.
Contact Us and we will talk you through it. Please advise the tee you are after and the size .
+ What credit cards do you accept?We accept Visa and Mastercard.
+ What currency will I be charged in?You will be charged in Australian dollars. Other currencies are for indicative purposes only.
+ Will I have to pay import duties on my order?If you are outside Australia import duties may be levied when your order reaches your country (especially Europe).
Duties are your responsibility. Contact your local customs office for more information.
+ When can I apply my promo code?One valid promo code can be applied per order on the final checkout page.
Please note we can’t apply promo codes once the transaction has been processed.
+ How will I know my order has been accepted?You will receive an order confirmation within a few hours. We will notify you immediately if there any problems.
+ Does adding something to my Wishlist reserve it for me?No. You snooze you lose!
+ How do I edit my account information?Sign in to you account and click on Edit Details. Please note we cannot send items to an alternative address once the order is placed.
+ I forgot my password - what do I do?Click Sign In. Press “Forgot Password.” Enter your email address and press "Send Message."
You will be emailed your password.
+ How come you won't deliver to my PO Box?If you are outside Australia we will only ship to your credit card billing address and it can’t be a PO Box. This is for security reasons. Sorry.
+ How can I contact you?Please use our Contact Us page. This is our preferred contact method.
You can also send us mail or freebies (haha) via the following address:
PO Box 2162
Hawthorn, VIC, 3122
or
You can also call us for any urgent issues on:
+61 412 817 050
+ Can I change/cancel my order?Sometimes. Contact Us immediately with your request.
+ Can I track my order?No, but all orders are sent by registered post for security purposes.
We currently ship to Australia, New Zealand, UK, USA, Canada, Austria, Belgium, Brazil, Cyprus, Denmark, Finland, Germany, Greece, France, Iceland, Ireland, Italy, Japan, Liechtenstein, Luxembourg, Mexico, Monaco, Netherlands, Norway, Portugal, Singapore, Spain, Sweden, Switzerland, United Arab Emirates.
From another country and want some gear? Contact Us
+ How much will my shippng be?Below are our shipping costs.
Australia:
$5 flat-rate shipping.
Spend $100 free shipping!
| Number of items | Shipping cost |
| 1 | $12 AUD |
| 2 | $14 AUD |
| 3 | $16 AUD |
| 4 | $18 AUD |
| 5 | $20 AUD |
| Number of items | Shipping cost |
| 1 | $18 AUD |
| 2 | $20 AUD |
| 3 | $22 AUD |
| 4 | $24 AUD |
| 5 | $26 AUD |
+ How will my goods be sent and how long will it take?
All items sold to Australian householders will be sent by registered Australia Post, with an estimated delivery time of 3-7 days. International deliveries will also be sent by registered post with an estimated delivery time of 7-14 days.
You are welcome to return items for credit, exchange or refund within 30 days of purchase.
Contact Us to receive an authorsation number.
Please include your full name, order number, and reason for return.
If you want to exchange the item for a different size or item please let us know so we can put it aside for you.
After you receive the authorisation number send the unworn items (with all tags attached) in a traceable manner to:
FABNOB,
PO Box 2162
Hawthorn, VIC, 3122
Australia
Return shipping fees are your responsibility.
Original shipping charges are not refundable (unless we made an error).
We reserve the right to deny a return if the above process is not followed.
+ You sent me the wrong gear! What do I do?Contact Us immediately. We’ll investigate the mix-up (ie. fire the intern) and sort something out.
+ The goods arrived damaged! What the fu@k?Contact Us with the details.
If the item was damaged in transit please keep any evidence (such as a torn package).
+ Can I return the goods in person?If you’re near Hawthorn (Victoria)...maybe.
We’ll be the guys in the park peering through newspapers with holes in them!
+ Your gear blows! Why did you sell me this?Well, we didn’t use any Jedi mind tricks to make you buy it!
No probs - feel free to return the offending items.
+ I only wore your gear once... Can I return it?No! Nice try, smelly!
+ I sent my return in 1984 and have not heard squat. Why?1984 was crazy! A guy flew a jet pack at the Olympics!
Please Contact Us. You may need to follow up with your shipping provider if we haven’t received the gear.
